Items purchased on sale are not eligible for return.
Where an item is not suitable for the intended application Astrolift will work with you to find a suitable alternative.
If an item has to be returned and Astrolift was not involved in the pre-purchase consultancy, return freight will be the customer's responsibility.
Returned items will incur a handling fee of 10%
The following sets out our website policies for the gathering of information and our approach to the dissemination of such information.
We will only collect personal information about you via this Site if you voluntarily submit it to us by:
Sending us an email
Sending us information via the 'Contact Us' page or download forms on the Site.
We will ask you when we need you to provide further information for any reason. Your information will not be made available to any third party without your consent.
If you do nothing during your visit but browse through the website, then our website will automatically record some information about your visit to the site. The type of information that will be collected includes the date and time of visit to our site and the web pages that you accessed. We may use this information for statistical analysis but the system does not record personal information about individuals unless you offer it.
Our Company genuinely cares about the well-being of the people we work with, the people we sell to, the communities we live in and the environment. We will provide an ethical and sustainable workplace along with a genuine and sustainable program to protect the environment.
To achieve this we will: